Competition Promotion and Consumer Protection Directorate(CPCPD)
Ministry of Commerce and Industries, Afghanistan
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Consumer Rights in Afghanistan

Afghan citizens are entitled to the same basic consumer rights that apply in the developed countries, let alone in any country. Yet even a brief review will reveal that in this respect all Afghan consumers are underprivileged. The Consumer Protection and Competition Law of Afghanistan are both currently under revision and the consumer rights have been perfectly selected in the context of the consumer law. The law will enhance consumer rights and welfare through provisions that address anti-competitive practices.

Click here to download Consumer Rights.

 
Consumer Right Explanation
Right to Safety To be protected against products, production processes and services which are hazardous to health or people’s lives
Right to be informed To be given facts needed to make informed choices, and to be protected against dishonest or misleading advertising or labeling
Right to consumer education To acquire knowledge and skills needed to make informed, confident choices about goods and services while being aware of basic consumer rights and responsibilities and how to act on them
Right to choose To be able to select from a range of products and services, offered at competitive prices with an assurance of satisfactory quality
Right to be heard To have consumer interests represented in the making and execution of government policy, and in the development of products and services
Right to redress To receive a fair settlement of just claims, including compensation for misrepresentation, substandard goods or unsatisfactory services

Right to a healthy environment

 

To live and work in an environment which is non-threatening to the well-being of present and future generation

Right to satisfaction of basic needs

To have access to basic ,essential goods and servces :adequate food , clothing , shelter,health care ,education , public utilities, water and sanitation .

Useful Links
Ministry of Commerce and Industries
United Nations Conference on Trade and Development
International Competition Network
Consumer International  
News/Up Coming Events
The Consumer protection National policy approved by the cabinet of Islamic republic of Afghanistan on Augest 9/2017
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